Will a pet sitter care for my pets in my home or theirs?

We will visit your pets in your own home. This helps maintain their routine as much as possible and makes them more comfortable in familiar surroundings.

Do pet sitters just take care of pets while people are out of town?

Pet sitters are available to care for your pets while you're out of town, but they are also available for daily dog walks, checking on an ill or older pet during the day, or taking your pet to the groomer, vet, or airport.

How many times a day should I have the pet sitter come visit my pets?

Three visits a day for dogs. They are social animals and need that care and companionship and time to go out and relieve themselves.  Two visits a day would be considered unless your pet starts to have accidents.  Clients who choose twice a day visits, and their pets mess in the home will be charged extra for each accident needing cleaned up due to insufficient time out.

One visit per day for cats is usually sufficient. We do not do every other day cat care. Our insurance will not cover us, if there were to be a mishap.

How long does each visit last?

All pet sits and dog walks are 20 minutes in length. Sometimes they run over a little bit depending on different circumstances.

Do I pay before or after my return?

We require payment at your initial consultation for first time clients . Return clients normally pay upon returning from their trip. Should they turn out to be late payers, payment will be required prior to going away.

What if something happens and my pet sitter is unable to get to my pets?

We will have an associate who is also bonded/insured visit your pet.

Do you keep client information/key/alarm codes confidential?

Yes, we do not share client contact information for marketing or any other purpose.

Key Pick-Up.

We will obtain two copies of your house keys during the initial consultation. Most clients will allow us to retain the keys on file using the Ready Key Program. Clients who choose to use us time and time again should think about joining our Ready Key Program as we charge $10.00 to return your keys after each visit. The Ready Key Program is a one time processing $25.00 fee.

What other services do pet sitters provide?

Pet Sitters get your news paper, pickup the mail, put out trash for the trash company, brush your pet, administer medicine, water plants. Alternate lights within the home and will open and close curtains upon request.

What if I only need you for one day during a holiday?  Do I still have to pay your holiday fee?

Holiday fees are the same whether you are only needing us for 1 day or 5 days.   Fees are non-negotiable, if this is an issue for you, please seek service with another sitter. 

Thank you for taking the time to read our FAQ page, please be sure to read our policies page also.